THE REVISION 
Refund Policy
Last updated: 18 August 2026
Fourteen days, no questions asked. If a premium unlock isn't what you hoped for, email info@revisionarcade.com within 14 days of buying it and we'll refund you in full. You don't have to explain yourself, and we won't try to talk you out of it.
Why we can afford to be relaxed about this
Every game on this site is free to play in full before you spend anything. Premium adds more content — it doesn't unlock the game. So you already know what you're buying, and nobody should be stuck with £2.99 of something they didn't want.
How to ask for one
Email info@revisionarcade.com from the address you bought with, and include:
- your PayPro order number (it's in your receipt email), or the unlock code itself;
- which game or bundle you bought.
That's it. You can also request the refund directly through PayPro Global, our authorised reseller and merchant of record, using the link in your receipt — either route works and reaches the same place.
What happens next
- We'll reply within two working days, and approve the refund.
- PayPro returns the money to your original payment method. Their processing usually takes 5–10 working days to appear on a card or bank statement, depending on your bank.
- You get back the full amount you paid. No admin fee, no partial refund for time used.
- Your unlock code stops working, and premium content goes back to being locked. The free games carry on exactly as before, and your revision progress on your device is untouched.
After the 14 days
Get in touch anyway. If something is broken, wrong, or not what the site described, we'll put it right or refund you regardless of how long it's been — the 14-day promise is on top of your legal rights, not instead of them. Outside that, refunds after 14 days are at our discretion, and we do read every email.
A few honest exceptions
- We may decline a refund where a code has clearly been shared, published or resold — or where the same buyer repeatedly buys and refunds the same content.
- We can only refund purchases made through our own store. If you paid someone else for a code, we can't help, and the code may not be valid.
- Refunds go back to the original payment method — we can't send them anywhere else.
Bought by mistake, or by a child
If a purchase was made on your card by a child without your permission, email us and we'll refund it. No argument, and no 14-day limit on that one.
Your legal rights
For UK and EU customers, the Consumer Contracts Regulations normally give you 14 days to cancel a purchase of digital content — a right that is usually lost once you agree to immediate access and the download begins, which is exactly how unlock codes are delivered here. We give you the 14 days anyway, whether or not you've already used your code.
Separately, the Consumer Rights Act 2015 entitles you to a repair, replacement or refund if digital content is faulty, not as described, or not fit for purpose. Nothing on this page limits those rights.
Because PayPro Global is the merchant of record for your purchase, their own refund terms apply alongside these ones. Where the two differ, whichever is more generous to you is the one we'll honour.
Who to contact
The Revision Arcade is run by a sole trader in the United Kingdom; full seller details are on the Terms & Conditions page.